damaibet Platform Privacy Notice

This page describes what we collect when you use damaibet and how we keep that data protected. We at damaibet collect information about your account, your transactions, and your activity on our platform—this is necessary so we can verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, and bank transfer methods, and maintain the security of your funds and gaming history. Our commitment is to handle all that data with care, store it securely, and share it only with processors who help us deliver the service.

We operate damaibet for users in supported jurisdictions where local law permits. When you create an account with us—whether from Jakarta, Surabaya, Bandung, or elsewhere in our service region—we collect the information necessary to verify who you are, process your deposit and withdrawal requests, and respond if you contact our customer support team. All of this is subject to Indonesia's data protection regulations and the standards we've set internally to protect your privacy.

The rest of this notice explains the specific types of data we collect, how we use it, who we share it with, and what rights you have over your information. If you have questions after reading, our support team can address them through live chat, email, or in-app messaging.

What We Collect and How We Use It

We collect personal information when you register with damaibet: your name, date of birth, email address, phone number, and residential address. This information is used to verify your identity through our KYC (Know Your Customer) process, which is required before you can deposit funds or place predictions on our sportsbook, live-dealer tables, or slots. We also collect information about each transaction you make—deposits, withdrawals, stakes placed, and outcomes—so that your account balance and gaming history remain accurate and can be audited by you at any time.

Beyond account setup, we collect data about how you interact with damaibet. This includes which games or markets you access (Liga 1 sportsbook predictions, blackjack tables, Aviator slots), how long you spend on each feature, and which payment methods you prefer. We use this activity data to improve our platform, prevent fraud, and tailor our support—for example, if you report a technical issue, we review your activity log to diagnose the problem faster. We do not sell this data to advertisers or use it for marketing purposes outside damaibet itself.

Third-Party Processors and Data Sharing

We work with third-party processors to deliver damaibet's services. Payment processors handle your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer transactions—these processors receive only the information they need to complete the transaction (amount, destination account, transaction ID) and are bound by contracts to protect your data. Our hosting provider stores our servers, which may sit outside your local jurisdiction; these providers are contractually required to maintain the same security standards we do.

We also work with KYC verification providers to confirm your identity and with fraud-detection services to prevent unauthorized access to your account. None of these processors can use your data for purposes outside our agreement with them. If we are required by law to disclose your information to government authorities, we will do so only to the extent the law requires, and we will notify you unless legally prohibited.

Cookies and Tracking

We use cookies on damaibet to remember your login session, your preferences (language, sportsbook filters), and to detect unusual activity that might indicate fraud. These are functional cookies necessary for the platform to work; they are not used to track you across other websites. You can disable cookies in your browser settings, but some damaibet features may not function correctly if you do.

Session cookie

Keeps you logged in while you use damaibet. Expires when you close your browser or log out manually.

Preference cookie

Remembers your language, sportsbook filters, and interface settings so you don't have to reset them on each visit.

Security cookie

Used to detect suspicious login attempts or unusual betting patterns that might indicate account compromise.

Your Rights and Our Commitments

You have the right to request a copy of the personal data we hold about you, and we will provide it within 14 days of your request. You can also request that we correct inaccurate information (for example, if your address changes, we can update it). If you wish to close your damaibet account and have your data deleted, you can request this through our support team; we will delete your personal information after a statutory retention period (typically 7 years for transaction records, as required by law).

We take security seriously. Your password is hashed (encrypted one-way) so that even our team cannot see it. Two-factor authentication is available if you want to add an extra layer of protection. Every withdrawal request is reviewed by our compliance team to ensure the funds are going to an account in your name and to detect money-laundering patterns. We use industry-standard encryption (TLS/SSL) for all data in transit between your device and our servers.

If you have concerns about how we handle your data or believe we've violated your privacy rights, you can contact us through the channels below. We aim to respond to privacy inquiries within 10 business days. If you're unsatisfied with our response, you have the right to lodge a complaint with Indonesia's data protection authority.